Order and Product Questions

What products do you sell?

We sell the latest gymnastics apparel,dance dress for girls,and tennis skirts for girls and women.

Where can I buy DOMUSGO products?

There are many places you can purchase DOMUSGO.

The main channel is www.domusgoworld.com

However,you may see our DOMUSGO products on the Amazon store.

How do I pick my size?

You can choose the size according to the size chart we provide.Because our products are very elastic,there will be about 0.4 to 1 inch error in manual measurement.If you are not sure which size you want to choose,you can contact us and tell us your height and weight,we can give you a more accurate answer.

Can I customize my own pattern?

Thank you very much for your offer,it is a good suggestion,you can always follow our store.

Because it takes a lot of time to customize,if it is a lot of customization is acceptable,but if you only need to customize a few pieces,it is not recommended that you customize.

What’s the materials of the products?

We use 82% polyester and 18% spandex to make our gymnastic leotards.

For ballet dance leotards,we use  92%cotton + 8%spandex

The baller dance skirts,use 95% Nylon, 5% Lycra Spandex

The tennis skirts are made for 83% Polyester, 17% Spandex

How to care for the products?

Use hand or machine wash in cold water,and do not bleach,let it hang to dry.

How do I check my order?

You can enter to our store’s home page to find “Track Your Order” this page,here can check your order status.If not,please contact us,we will tell you.

 

Shipping

What kind of shipping method do you have?

Our products are generally sent from Amazon's warehouse by express delivery.

Where is the Amazon warehouse?

The Amazon warehouse are in America.We have many warehouse.

How long does it take for an order to arrive?

Oders placed Monday - Friday before 5 PM PST are shipped out the same day

If orders placed after 5 PM PST or on a Saturday/Sunday will ship out on the next business day.

You will receive a shipping confirmation email with your tracking number once it has been shipped.

What if the order is lost?

Whether it is caused by us or the courier company,we will reissue it for you for free.

If the leotards or tennis skirts I bought have the quality problems,can I return for free?

Our store operates in good faith.If you have any quality problem within three months after receiving the product,we can provide free return or refund service.

Are shipping and returns free?

Yes,free shipping and returns available on all orders!

 

Discount Codes

How can I get the fastest news about exclusive deals and discounts?

We are glad you asked this question!You can subscribe to our latest newsletter by entering your email at the bottom of our homepage.

How do I use the discount code?

If you have a discount code,you can use it at checkout.

How can I get the discount code?

Contact us.If we have any promotions,we will notify you by email and inform you of the discount code.We will also contact people we think are eligible through some social media and inform us about special offers and discount codes.

 

Others

Can I be your model?

We really want you to be our model,if you want to be our model,you can contact us.You must obtain permission from a parent or guardian before you can apply to be our model.

We will also contact all eligible people through social media to become our models,if you hear from us, please do not refuse.